Usability Test

You are the chapter president of a sorority. You want to have a directory of members published so everyone can stay in touch. You check out UPC's website for more info.
1. How much does the service cost?
2. Request some more information.
3. Find a sample of a directory.
4. You're convince. Enroll your chapter.
5. You're chapter address has changed. Update your chapter information.


You are part of an alumni association. Your goal for the year is to publish a member directory. You go to UPC's site to see if they will fit your needs.
1. You have this awesome color photo that just has to be on the cover of the directory. Does UPC publish color photos on covers?
2. You're intrigued and decide to request more information.
3. You wonder if anyone has used this service before. You look to see if you can find a list of satisfied clients.
4. Where is this company based anyway?
5. Ok, you just want to call someone. Find the phone number of someone who works in academic services.

What tasks were easiest?

hardest?

What do you like about the site?

What do you dislike?